Features

A Knowledge Base for WooCommerce powered store

Using GD Knowledge Base Pro plugin for WordPress and the WooCommerce Integration addon, you can easily create a knowledgebase for products in your WooCommerce powered store.

FAQ and Knowledge tabs for WooCommerce product

WooCommerce products and Knowledge Base products

Both GD Knowledge Base Pro and WooCommerce have own products, and the main thing to make knowledge base work as a part of WooCommerce is to link knowledge base products with WooCommerce shop products. Each Knowledge Base product can be assigned (or linked) to one or more WooCommerce products. This way, if you have WooCommerce product that has different editions, and each edition is an own product, you can link all these products to a single knowledgebase product. This way, all the content you have for Knowledge Base own products, will be linked to WooCommerce products through the assigned products between the two.

Connecting products

There are two methods to connect products between WooCommerce and GD Knowledge Base Pro: through WooCommerce product editor and Knowledge Base plugin product editor.

Connect via WooCommerce

When you open the WooCommerce product to edit on the admin side, the main metabox with product data will get a new tab called Knowledge Base

WooCommerce product edit metabox
WooCommerce product edit metabox

By default, no knowledge base product is assigned. You can choose a product from the list, or you can create a new knowledge base product based on the WooCommerce product you are editing. Once this new knowledge base product is created, the WooCommerce product is assigned to it.

Connect via GD Knowledge Base Pro

You can connect products from the knowledge base product editor.

Knowledge Base product assignment
KB product assignment

This is done through Knowledge Base metabox and additional WooCommerce tab added by the Integration Addon. Here you can select from the list of WooCommerce products, and add one or more.

Content restricted access
Content restricted access

Restricted Content Control

Each FAQ, article, user guide and reference includes an option to set access rights: public (all can see it), private (logged in users can see it) and restricted (for logged in users can with extra filters to hook method for checking the access rights).

With this addon, you can use WooCommerce product purchase orders for logged in users and allow access to restricted content, only to users that purchased a specific product from WooCommerce powered shop.

If the user tries to access article belonging to the Knowledge Base product linked to specific WooCommerce products, only users that purchased one of the linked WooCommerce products will get pass the Access restricted message.

Addon Settings Panel

The addon adds a panel with own settings into the GD Knowledge Base Pro Settings page with only a few things you can control.

You can enable FAQ and Knowledge Base tabs for WooCommerce products, show a list of products on the Knowledge Base product page, and use WooCommerce purchase records to control access to restricted content.

Integration addon for WooCommerce Settings